Frequently Asked Question
How long will I receive my products?
Stocked products will be shipped from Sydney within 2 working days. Standard shipping time 3-12 business days. Custom printed products are supposed to reach you in 6 weeks after artwork approval.
I want to print my logo, how do I start?
At Karle Packaging, you are feel to customise size/colour/printing. Send
product, size, colour, quanity, logo to
[email protected], we'll quote and help you to place the order.
Are kraft paper bags sturdy enough to hold heavy items?
Yes. Crafted from heavy-duty 120gsm kraft paper, these gift bags are thicker and more durable compared to other options. The reinforced bottom and expertly glued handle provide additional support and ensure long-lasting use.
What is your return policy?
If you received the incorrect product or it does not meet your requirements, please contact us to return it for a refund. Customers must tell our customer support staff by email within 14 days of receiving their shipment.
I can’t find the product I want on your website.
We can probably special order something for you! Email us with details of what you require, quantity, and if possible, the time your expect to receive the product. We can see if it's something we can order in for you. Hopefully we can help!